Before BossFree, Business Owner and his team were manually reading every customer's order from 49 different WhatsApp groups, copy-pasting into a spreadsheet, and sending individual confirmation messages. During peak hours, orders would pile up. Some customers would wait 30 minutes for confirmation. Some messages got missed entirely.
We built a custom Order Taker Bot that monitors all 49 WhatsApp groups simultaneously. When a customer sends an order, the bot reads it, parses the items and quantities, confirms back to the customer immediately, and logs it to Google Sheets in real-time. Business Owner gets a daily summary. No human needs to touch the order flow.
In any format — English, Malay, Chinese, or mixed. "5kg tomato + 3 box egg" or "番茄5公斤" — the bot understands it all.
Natural languageThe bot parses every item and quantity, validates against the product catalog, and sends a clear confirmation message with order ID back to the group.
<30 second responseEvery confirmed order is logged to a Google Sheet in real-time — customer name, items, quantities, and delivery details. Business Owner reviews once a day.
Zero manual entry"Before this, my staff spent 3 hours every morning just reading and copying orders. Now the bot handles everything. I check the summary once a day. My team finally has time to do real work."
One discovery call. Your AI team live in 7 days.